Liaison International 508 Compliance Audits and Management
Definition of 508 Compliance:
By following compliance standards set by “Section 508 of the Rehabilitation Act of 1973”, software products and websites assure accessibility to users with disabilities. When websites are 508 Compliant, they are accessible to all users. This means compatibility with assistive technologies, such as screen readers.
Audit and Compatibility Measures:
Liaison International is committed to making our on-demand enterprise applications accessible to all individuals, including those using assistive technology such as speech recognition software and screen readers. To this end, Liaison's development process follows international best practices as outlined in Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA wherever possible.
Liaison has partnered with third party auditing firms with expertise in accessibility who assist in monitoring and auditing our compliance status. We also leverage a set of automated tools to scan our software on a regular basis as new development happens. If areas of deficiency are identified, our product development teams will address these to ensure continued adherence to best practices.
If you have encountered an accessibility issue with one of our products, please contact us by sending an email to
so that our team can provide you with assistance. In the email, please provide the following information if possible:
- Your name and preferred contact information
- The product where you have encountered the issue (such as WebAdMIT, EMP, Letters by Liaison, CAS, etc.)
- The URL of the page where you have encountered the issue
- A summary of the issue, including the browser, version, and assistive software (e.g. JAWS) you are using to access the page
The Voluntary Product Accessibility Template (VPAT) is a standardized form developed to document a product's conformance with key regulations of Section 508 of the Rehabilitation Act. Liaison has documented its current levels of accessibility across its products in the VPAT documents below. Any VPAT posted below, or anywhere else on Liaison's website, or otherwise publicly available, shall not be construed to be included in any contract, either explicitly or implicitly, in whole or in part, absent Liaison's express acknowledgement through language in the contract itself that such VPAT or its substantive equivalent is included.
Currently Available VPATs
SOC 2 Type 2 Examination
Liaison International, Inc has successfully completed SOC 2 Type II examination, formally known as a Report on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy. This achievement demonstrates our commitment to maintaining the highest standards of security, privacy, and the protection of customer data.
The examination was performed by an independent CPA firm to evaluate the effectiveness of internal controls and processes that address security risks category. The audit process is rigorous, and it involves a thorough examination of our systems, policies, and procedures.
We are committed to continuous improvement and will continue to invest in our security and privacy programs to ensure that we remain a trusted partner for our customers.