Experience Requirements Overview

  • Job Zone Two: Some Preparation Needed
  • Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  • These occupations usually require a high school diploma.
  • Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Over 1 month, up to and including 3 months

On-the-Job Training: Over 1 month, up to and including 3 months

Detailed Work Activities

  • Inventory medical supplies or equipment.
  • Control prescription refills or authorizations.
  • Perform clerical work in medical settings.
  • Stock medical or patient care supplies.
  • Maintain medical records.
  • Clean medical equipment.
  • Maintain medical equipment or instruments.
  • Explain technical medical information to patients.
  • Process medical billing information.
  • Operate medical equipment.
  • Transport biological or other medical materials.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Tasks

  • Greet customers and help them locate merchandise.
  • Accept prescriptions for filling, gathering and processing necessary information.
  • Operate cash register to process cash or credit sales.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Restock storage areas, replenishing items on shelves.
  • Maintain and clean equipment, work areas, or shelves.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Compound, package, and label pharmaceutical products, under direction of pharmacist.
  • Provide customers with information about the uses, effects, or interactions of drugs.
  • Process medical insurance claims, posting bill amounts and calculating copayments.
  • Calculate anticipated drug usage for a prescribed period.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
  • Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.
  • Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.

Work Styles

Integrity

Job requires being honest and ethical.

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Job requires persistence in the face of obstacles.

Initiative

Job requires a willingness to take on responsibilities and challenges.

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Social Orientation

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Adaptability/Flexibility

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Innovation

Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Analytical Thinking

Job requires analyzing information and using logic to address work-related issues and problems.

Data Source: This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.