Experience Requirements Overview

  • Job Zone Four: Considerable Preparation Needed
  • A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Most of these occupations require a four-year bachelor's degree, but some do not.
  • Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education, Training and Experience

Required Level of Education: Bachelor's Degree

Related Work Experience: Over 2 years, up to and including 4 years

On-Site or In-Plant Training: N.A.

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

  • Install computer hardware.
  • Modify software programs to improve performance.
  • Create electronic data backup to prevent loss of information.
  • Resolve computer software problems.
  • Update website content.
  • Monitor the security of digital information.
  • Collaborate with others to resolve information technology issues.
  • Implement security measures for computer or information systems.
  • Maintain computer networks to enhance performance and user access.
  • Maintain contingency plans for disaster recovery.
  • Update knowledge about emerging industry or technology trends.
  • Document operational procedures.
  • Collaborate with others to develop or implement marketing strategies.
  • Install computer software.
  • Analyze data to identify or resolve operational problems.
  • Document operational activities.
  • Develop performance metrics or standards related to information technology.
  • Identify information technology project resource requirements.
  • Develop computer or information security policies or procedures.
  • Analyze website or related online data to track trends or usage.
  • Test computer system operations to ensure proper functioning.
  • Manage budgets for appropriate resource allocation.
  • Recommend changes to improve computer or information systems.
  • Provide technical support for software maintenance or use.
  • Develop specifications or procedures for website development or maintenance.
  • Train others in computer interface or software use.
  • Evaluate utility of software or hardware technologies.
  • Provide recommendations to others about computer hardware.
  • Document design or development procedures.
  • Implement advertising or marketing initiatives.
  • Design websites or web applications.
  • Develop testing routines or procedures.
  • Test software performance.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Tasks

  • Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
  • Identify or document backup or recovery plans.
  • Back up or modify applications and related data to provide for disaster recovery.
  • Correct testing-identified problems, or recommend actions for their resolution.
  • Identify, standardize, and communicate levels of access and security.
  • Determine sources of Web page or server problems, and take action to correct such problems.
  • Implement updates, upgrades, and patches in a timely manner to limit loss of service.
  • Implement Web site security measures, such as firewalls or message encryption.
  • Collaborate with development teams to discuss, analyze, or resolve usability issues.
  • Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
  • Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
  • Document application and Web site changes or change procedures.
  • Track, compile, and analyze Web site usage data.
  • Test backup or recovery plans regularly and resolve any problems.
  • Recommend Web site improvements, and develop budgets to support recommendations.
  • Review or update Web page content or links in a timely manner, using appropriate tools.
  • Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
  • Gather, analyze, or document user feedback to locate or resolve sources of problems.
  • Set up or maintain monitoring tools on Web servers or Web sites.
  • Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
  • Develop or document style guidelines for Web site content.
  • Develop Web site performance metrics.
  • Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
  • Identify or address interoperability requirements.
  • Develop or implement procedures for ongoing Web site revision.
  • Check and analyze operating system or application log files regularly to verify proper system performance.
  • Provide training or technical assistance in Web site implementation or use.
  • Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
  • Inform Web site users of problems, problem resolutions, or application changes and updates.
  • Document installation or configuration procedures to allow maintenance and repetition.
  • Develop testing routines and procedures.
  • Test new software packages for use in Web operations or other applications.
  • Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
  • Evaluate or recommend server hardware or software.
  • Administer internet or intranet infrastructure, including Web, file, and mail servers.

Work Styles

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Job requires persistence in the face of obstacles.

Initiative

Job requires a willingness to take on responsibilities and challenges.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Social Orientation

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Adaptability/Flexibility

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Integrity

Job requires being honest and ethical.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Innovation

Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Analytical Thinking

Job requires analyzing information and using logic to address work-related issues and problems.

Data Source: This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.