Computer Systems Analysts

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$102,240 Median Wage (2022)
37,600 Projected job openings (2022-2032)
9.60% Projected growth (2022-2032)

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

Experience Requirements Overview

  • Job Zone Three: Medium Preparation Needed
  • Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: Associate's Degree (or other 2-year degree)

Related Work Experience: Over 4 years, up to and including 6 years

On-Site or In-Plant Training: N.A.

On-the-Job Training: Over 6 months, up to and including 1 year

Detailed Work Activities

  • Troubleshoot issues with computer applications or systems.
  • Provide technical support for software maintenance or use.
  • Monitor computer system performance to ensure proper operation.
  • Test software performance.
  • Coordinate software or hardware installation.
  • Write computer programming code.
  • Collaborate with others to determine design specifications or details.
  • Configure computer networks.
  • Modify software programs to improve performance.
  • Collect data about customer needs.
  • Identify information technology project resource requirements.
  • Train others in computer interface or software use.
  • Analyze project data to determine specifications or requirements.
  • Design integrated computer systems.
  • Evaluate utility of software or hardware technologies.
  • Develop diagrams or flow charts of system operation.
  • Develop testing routines or procedures.
  • Document design or development procedures.
  • Analyze data to identify or resolve operational problems.
  • Provide recommendations to others about computer hardware.
  • Read documents to gather technical information.
  • Supervise information technology personnel.
  • Manage information technology projects or system activities.
  • Apply information technology to solve business or other applied problems.
  • Estimate time or monetary resources needed to complete projects.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Tasks

  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
  • Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
  • Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  • Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
  • Consult with management to ensure agreement on system principles.
  • Specify inputs accessed by the system and plan the distribution and use of the results.
  • Expand or modify system to serve new purposes or improve work flow.
  • Train staff and users to work with computer systems and programs.
  • Assess the usefulness of pre-developed application packages and adapt them to a user environment.
  • Determine computer software or hardware needed to set up or alter systems.
  • Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
  • Develop, document, and revise system design procedures, test procedures, and quality standards.
  • Recommend new equipment or software packages.
  • Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
  • Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
  • Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
  • Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
  • Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Job requires persistence in the face of obstacles.

Initiative

Job requires a willingness to take on responsibilities and challenges.

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Social Orientation

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Adaptability/Flexibility

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Integrity

Job requires being honest and ethical.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Innovation

Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Analytical Thinking

Job requires analyzing information and using logic to address work-related issues and problems.

Data Source: This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.